FAQs
Frequently asked questions and concerns.
1. Do you have a paper catalog you can send?
Due to the fact that most of our designs are one of a kind we do not have a paper catalog as it would be out of date before it could arrive to our customers. The websites serves as our online catalog and the New Products page is updated frequently.
2. Is it safe to place an order online?
It is actually safer for you to enter your credit card information online than tell it to a merchant over the phone. When you enter your information online we have a secure server that will encrypt your credit card information so for your protection.
3. What type of wire do you use in your jewelry?
In all our beaded jewelry and beaded gifts we use the strongest beading wire that is available on the market. The wire we use is the most flexible and contains dozens of strands of interwoven micro-wire technology and is created for strength and durability.
4. How do I keep a stretch bracelet from getting over stretched?
Regardless of where you buy your Stretch bracelets, if you roll them on and off you will get longer wear out of them than if you stretch them on and off. Also I would advise you avoid contact with water it will shorten the lifespan of the bracelet.
5. How long does your beaded jewelry and beaded gifts last?
With average wear and tear the jewelry should last for, well I won't say forever, but a very long time if you take care of it properly.
6. If something does not fit how do I exchange it?
All items may be returned for exchanges only within 30 days of receipt of the package. No exchanges will be honored after the 30 days—exceptions will be made for holiday gifts. Please review our Exchange Policy for more details.
If you have a question that is not on this list, please contact us with your question.
1. Do you have a paper catalog you can send?
Due to the fact that most of our designs are one of a kind we do not have a paper catalog as it would be out of date before it could arrive to our customers. The websites serves as our online catalog and the New Products page is updated frequently.
2. Is it safe to place an order online?
It is actually safer for you to enter your credit card information online than tell it to a merchant over the phone. When you enter your information online we have a secure server that will encrypt your credit card information so for your protection.
3. What type of wire do you use in your jewelry?
In all our beaded jewelry and beaded gifts we use the strongest beading wire that is available on the market. The wire we use is the most flexible and contains dozens of strands of interwoven micro-wire technology and is created for strength and durability.
4. How do I keep a stretch bracelet from getting over stretched?
Regardless of where you buy your Stretch bracelets, if you roll them on and off you will get longer wear out of them than if you stretch them on and off. Also I would advise you avoid contact with water it will shorten the lifespan of the bracelet.
5. How long does your beaded jewelry and beaded gifts last?
With average wear and tear the jewelry should last for, well I won't say forever, but a very long time if you take care of it properly.
6. If something does not fit how do I exchange it?
All items may be returned for exchanges only within 30 days of receipt of the package. No exchanges will be honored after the 30 days—exceptions will be made for holiday gifts. Please review our Exchange Policy for more details.
If you have a question that is not on this list, please contact us with your question.
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